Non Refundable Charges

Sometimes when cancelling attendees that have paid fees you may wish to levy charges or hold back amounts according to your refund policy or discretion.

Non-refundable charges are not reversed when attendees are cancelled.

Non-refundable charges are included as a separate category of Revenue in Financial Statements

To apply a non-refundable charge follow these steps:

1. Click on the action menu for the attendee and select "Apply Non-refundable Charge"
   
   
   
   
2. On the Non-refundable Charge, specify the following:
   • Amount - the amount of the charge, and
   • Applicable Taxes - indicate which taxes apply if any
   • Tax Calculation - whether applicable taxes are included in the Amount or should be added
   • Description - describe the reason for  the charge (this will appear on the statement)
     
     
     
     
3. Click "Apply"